At Garden Tools Central, we understand that when you order gardening supplies – whether it’s those essential bamboo canes for your climbing plants or premium Bulldog tools for serious landscaping – you want them to arrive promptly and in perfect condition. That’s why we’ve partnered with world-class shipping providers to offer reliable delivery options tailored to gardeners’ needs.

Our Shipping Options

Standard Shipping (Recommended for Urgent Needs)

Perfect when you need your automatic watering systems or lawn care products quickly:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Cost: $12.95 flat rate
  • Best For: Smaller orders of time-sensitive items like grass seed or fertilisers

Free Economy Shipping (Great for Bulk Orders)

Ideal when stocking up on composts, garden furniture covers, or multiple plant food items:

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Cost: FREE on orders over $50
  • Best For: Larger orders of durable goods like garden nets & mesh or pots & seed trays

Important Delivery Notes

Processing Time: All orders are processed within 1-2 business days (excluding weekends/holidays). During peak gardening seasons, please allow up to 3 business days.

International Shipping: We ship globally except to parts of Asia and certain remote locations. Some restrictions apply to liquid fertilisers and other regulated items.

Tracking Information: You’ll receive email notifications with tracking details as soon as your hosepipes, bird food, or other items leave our Austin warehouse.

Our Delivery Promise to Gardeners

As fellow gardening enthusiasts, we:

  • Package with care: Your Darlac tools and fragile items like vermiculite are securely packed to prevent damage
  • Offer transparent timelines: Clear estimates so you can plan your planting schedule accordingly
  • Provide support: Our Austin-based team is available at [email protected] for any delivery questions

Returns & Exchanges

If your gardening supplies aren’t quite right, you have 15 days from delivery to initiate a return. Please note:

  • Original packaging required for items like landscape materials and hosereels
  • Perishable goods (certain lawn care products) may not be returnable
  • Return shipping costs are the customer’s responsibility unless the item arrived damaged

We’re committed to getting your gardening tools to you efficiently because we know every day counts when you’re nurturing your outdoor space. Happy gardening from our family to yours!

The Garden Tools Central Team
142 Bubby Drive, Austin, TX 78701