Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for professional landscapers and gardening enthusiasts aged 18 or older. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of Garden Tools Sale or its suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our gardening tools and supplies, including:

• Professional-grade tools (e.g., Bulldog brand)
• Lawn and plant care products
• Gardening accessories and equipment
• Landscaping materials

While we strive for accuracy, slight variations in color or packaging may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. We will send an order confirmation email, but this does not constitute acceptance. Order acceptance occurs when we ship your items.

3.2 Pricing

All prices are in USD and exclude applicable taxes. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and you have authorization to use the payment method.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

4.3 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary due to customs processing.

4.4 Delivery Issues

You are responsible for:

• Providing accurate shipping information
• Any additional customs fees or taxes
• Reporting non-delivery within 30 days of shipment

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Item is unused and in original condition
• Original packaging is intact
• Proof of purchase is provided

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Perlite & Vermiculite
• Composts and Fertilisers (opened or unopened)
• Opened Grass Seed
• Sale items (marked as final sale)

5.3 Return Process

To initiate a return:

1. Contact us at [email protected] within 15 days
2. Provide order details and reason for return
3. Follow provided return instructions
4. Ship items to: Garden Tools Sale Returns, 142 Bubby Drive, Austin, TX 78701 USA

Return shipping costs are your responsibility unless the return is due to our error.

5.4 Refunds

Refunds will be issued to the original payment method within 3-5 business days after we receive your return. Bank processing may take additional 5-10 days.

6. User Responsibilities

• Provide accurate account and order information
• Use products only as intended (professional or personal gardening use)
• Comply with all applicable laws and regulations
• Not misuse or resell products in violation of these terms
• Pay all applicable taxes and fees

7. Limitation of Liability

Garden Tools Sale shall not be liable for:

• Any indirect, incidental, or consequential damages
• Product misuse or improper storage
• Events beyond our reasonable control (e.g., natural disasters)
• Third-party actions affecting delivery or service

Our maximum liability for any claim related to our products or services is limited to the purchase price paid.

8. Governing Law

These Terms shall be governed by the laws of the State of Texas, USA. Any disputes shall be resolved in the courts of Travis County, Texas.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use after changes constitutes acceptance.

10. Contact Information

For questions about these Terms or our products:

Garden Tools Sale
142 Bubby Drive
Austin, TX 78701 USA
Email: [email protected]